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March 18, 2025 0

I recently came across a compelling article by Dr. John Goodman, a renowned economist and healthcare scholar, in Forbes (11/24), titled “What the FDA Gets Wrong About Drug Ads”. In it, Dr. Goodman argues for expanding drug advertising—without the mandatory listing of side effects in commercials.

His reasoning? Underutilization of prescription drugs is leading to widespread undertreatment of serious conditions like diabetes and hypertension. He asserts that direct-to-consumer (DTC) advertising plays a critical role in patient awareness, prompting people to ask their doctors about potential treatment options. So, if drug ads effectively drive doctor-patient conversations, why not focus on promoting benefits and leave discussions about risks and side effects to the professionals?

The real threat to public health isn’t excessive drug advertising—it’s the overly restrictive regulations that limit the promotion of valuable treatment options.

Dr. Goodman is particularly critical of the FDA’s new requirements (implemented 11/24), which mandate that TV drug ads include supers (on-screen text) matching the voiceover. He argues that this information overload makes it harder for consumers to absorb key messages. Instead, he suggests eliminating side effect disclosures in commercials altogether, allowing pharmaceutical companies to advertise more freely and increase public awareness of treatment options.

The Real Risk? Over-Regulation, Not Overexposure

According to Dr. Goodman, the real threat to public health isn’t excessive drug advertising—it’s the overly restrictive regulations that limit the promotion of valuable treatment options. He also criticizes the FDA’s strict stance on off-label drug advertising, despite the fact that many doctors already prescribe medications for off-label uses.

I completely support Dr. Goodman’s proposal. No other industry is forced to dedicate 50% of ad time to potential risks. Alcohol, fast food, high-speed cars, risky investments, and even over-the-counter medications all have risks—but none are subject to the same regulatory burdens as prescription drugs. Yes, medications can have side effects, but if the goal is to increase treatment adherence and improve public health, then drug companies should be allowed to communicate more freely about their products.

A Sensible Compromise

The FDA is unlikely to completely eliminate fair balance requirements, but a middle ground could be reached. Why not permit simple ads that encourage consumers to ask their doctor if a specific drug is right for their condition? A 15-second ad mentioning a drug and the condition it treats—without an exhaustive list of risks—wouldn’t endanger public health. Instead, these brand-and-condition ads could direct consumers to a website for full safety details.

This approach aligns with the “common sense” messaging that has resonated politically in recent years. The FDA should take a similar view when it comes to drug advertising. If the ultimate goal is to get more Americans treated and adhering to their medications, then allowing pharmaceutical companies to better promote their solutions just makes sense.

Do I think the FDA will move toward deregulation, given Mr. Kennedy’s views? No. But Kennedy is wrong about the negatives of drug advertising. We need to shift the conversation to the positives—because ultimately, more awareness and access to treatment could help make America healthier.

Bob Ehrlich

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March 18, 2025 0

One of the effects of DTC advertising is its influence on healthcare providers and insurers. Consumers who see DTC ads, of course, ask their doctors about the advertised drugs. But what’s less discussed is how DTC advertising can influence the formulary decisions made by health insurance companies. Insurers—both private and government-controlled—don’t like DTC ads.

Consumers can be a pesky bunch. Insurers don’t want the public pressuring them to cover more expensive drugs. In some cases, they argue that older drugs are just as effective and much cheaper. In others, they insist that newer drugs need more long-term study before widespread adoption. At the end of the day, insurers and the government want to control which drugs are utilized.

DTC creates awareness of new treatments. Consumers want the best options available and hate being told that the latest drug isn’t on formulary. Those consumers then complain to their elected representatives, who in turn criticize insurers for restricting access. The insurers get painted as callous and greedy. That doesn’t let drug makers off the hook either—they’re criticized for high prices.

DTC creates awareness of new treatments. Consumers want the best options available and hate being told that the latest drug isn’t on formulary.

Weight Loss Drugs: A Case Study in DTC Pressure

A great example of this DTC-driven formulary pressure is the new GLP-1 weight loss drugs like Wegovy and Zepbound. Health experts say these drugs could help combat the obesity epidemic. DTC ads for both highlight significant weight loss results. But insurers hate covering these medications, which cost over $1,000 a month. Consumers, meanwhile, are frustrated that only the wealthy can afford them out of pocket. Thanks to DTC, demand has skyrocketed, and the pressure is mounting on insurers to expand coverage.

The Doctor-Patient Dynamic and the Role of DTC

One of the usual criticisms of DTC advertising is that it creates friction between patients and doctors—that patients, uninformed and swayed by marketing, shouldn’t be pressuring doctors to prescribe specific drugs. But there’s another side to this. DTC can also help doctors advocate for coverage when they believe an expensive drug is the best choice for a patient.

DTC as a Consumer Voice in Healthcare

Our healthcare system is a complicated beast, and critics of DTC rarely acknowledge how consumers actually benefit from its influence. The reality is that DTC can help push insurers to cover new treatments faster. Weight loss drugs, for example, will likely see broader coverage sooner rather than later, thanks to the hundreds of millions spent on DTC. At the same time, Lilly and Novo Nordisk will need to lower prices over time to expand access.

We all like to believe that patient care is the top priority when it comes to healthcare coverage. But we know that private insurer profits, government budgets, and drug company pricing all play a role. DTC advertising is one of the few ways consumers can make their voices heard in that equation.

Bob Ehrlich

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March 7, 2025 0

A Shifting Landscape

This morning, you woke up with a mysterious rash. You inspect it, assess your symptoms, ponder it, and then, if you’re like the vast majority of Americans … you Google it. With the internet at your fingertips, information comes at you fast and furious. And with the rise of user-created content on social media platforms served up in bite-sized portions, that information is more accessible—and influential—than ever.

But despite this wellspring of wellness content, many consumers remain wary of misinformation from social influencers. And doctors agree that it’s wise to think twice before you like and subscribe: For example, a 2024 study in Otolaryngology—Head and Neck Surgery found that “most nonmedical influencer-posted TikTok videos about sinusitis are inaccurate, despite being portrayed as medical advice/educational.”

WebMD and The Harris Poll engaged 2,005 U.S. adults in an online survey in April 2024 to learn more about their attitudes toward the health information they get online and via social media platforms. This data can guide best practices for marketers seeking to understand the key question: Who do consumers gravitate toward and hold in high regard for medical advice?

The bottom line: Reliability, transparency, privacy, and trust guide consumers’ clicks when it comes to health content.

1 in 4 Adults Say They Trust Health Information Less Over the Past Year

Searched the Internet for Health-Related Information in the Past 12 Months

88% Total Adults

96% *Pharma Info Seekers

Mean: 11 Times

*Consumers who have sought information on over-the-counter medication, prescription medication, disease symptoms, or immunizations/vaccines on a website.

Trust Trends

Poll data shows that compared to last year, more pharma info seekers frequently rely on health information from health-related and news sites than social media platforms. Overall trust in online health information has dropped, primarily driven by misinformation on social. What specifically is eroding pharma info seekers’ trust?

35% say anyone can post content and claim to be a professional, even if they aren’t.

33% say they don’t know if people are telling the truth or being paid to promote things.

30% say it’s hard to determine what’s true and what’s false.

Privacy concerns are also paramount. As new state privacy regulations continue to take
effect, consumers have increasingly questioned influencers’ and social media platforms’
ability to protect their personal information. For many, opening the door to targeted ads
that concentrate on their chronic condition, for example, is a turnoff.

Privacy Concerns Also Aligned With Perceptions Around Ad Targeting

Attitude Among Pharma Info Seekers Toward Health-Related Advertisements​

Top 2 Box % Somewhat/Strongly Agree

75% “When I’m on social media, I don’t want to see ads reminding me of my health conditions.”

68% “I would prefer a random ad not based on my personal or demographic data.”​

Under the Influence

Despite the deluge of health and wellness content, pharma info seekers are much more likely
to follow food, exercise, lifestyle, gaming, and travel accounts than those with a medical focus.
Only 15% of pharma info seekers follow medical professionals, while only 12% follow accounts for special health conditions.

The creators they trust enough to follow attract them with three characteristics:

  • They’re a medical professional.
  • They’re a real expert in the field.
  • They include references and citations.

Clickers are picky for a reason:

68% of pharma info seekers say they often encounter claims that appear to lack medical or scientific review or are from someone with no true credentials.

Most Say Influencers And Creators Are Unreliable Sources of Health-Related Information

Attitude Among Pharma Info Seekers Toward Health-Related Advertisements​

Top 2 Box % Somewhat/Strongly Agree​

85% “Social media influencers/creators are not reliable sources of health-related information.”​

76% “I am skeptical of a brand or product if a social media influencer/creator is endorsing it.”​

Embrace Evolution + Keep Facts at the Forefront

Where We Are:

Social media platforms aren’t going anywhere. Neither are consumers’ desires to seek out advice and education about their chronic conditions. And people want trustworthy, discreet, sound information from experts as they scroll. Despite the rise of health information circulated in social media platforms and from influencers, pharma info seekers are relying more on health websites as a trusted source of health information, with a trust level 3 times higher than social media platforms or influencers. Context is critical for pharma messaging. Pharma info seekers don’t like to be reminded about their conditions when on social media platforms and are averse to being targeted by brands using their personal data.

Health websites have a trust level 3 times higher than social media platforms or influencers.

Where We Go From Here:

Leverage the platforms in use in the language of the user without compromising sound science, says WebMD Chief Medical Officer John Whyte, MD, MPH.

“Less is more. Too often, content providers overwhelm patients with too much information. Instead, they need to focus on nuggets of information. The most successful influencers often create content that is brief in nature, given the attention span of users in those platforms. They then build a following, where people come back to learn more.”

The research was conducted online in the U.S. by The Harris Poll on behalf of WebMD Corporation among 2,005 adults ages 18 and over who reside in the U.S. The survey was conducted April 11–22, 2024.

Data are weighted where necessary by age by gender, race/ethnicity, region, education, marital status, household size, employment, household income, and political party affiliation to bring them in line with their actual proportions in the population. Respondents for this survey were selected from among those who have agreed to participate in our surveys. The sampling precision of Harris online polls is measured by using a Bayesian credible interval. For this study, the sample data is accurate to within ± 2.6 percentage points using a 95% confidence level. This credible interval will be wider among subsets of the surveyed population of interest.

admin

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August 17, 2017 0
Sponsored Content

Every 42 seconds, someone in the US has a heart attack. Each minute, someone dies from a heart disease-related event.1

Even though heart disease remains the leading cause of death in the US, many adults are uninformed of the causes, symptoms and proper treatment of heart-related conditions. In fact, according to PatientPoint research, over half of patients who are treated for heart health said their issues were unexpected. Further studies have found 70% of adults are not familiar with symptoms associated with heart disease.2

As these statistics reveal, the need for education and support materials for patients at the point of care is paramount – and critical to pharma companies’ success. Because if heart health isn’t top of mind for most adults, it’s likely your treatment isn’t, either. And with nearly half (47%) of cardiologists now restricted, gaining awareness among physicians is also a growing challenge.3

To ensure the right message is delivered to these heart “unhealthy” patients at the right time, PatientPoint conducts in-depth research in the space. Here’s a snapshot of patients who visited cardiologist offices installed with the PatientPoint Communicate – Cardiology Waiting Room Digital Screens Program:

  • Average age: 60 years
  • Gender: 60% female
  • Race: 79% white / Caucasian
  • Employment status: 59% retired
  • 42% are accompanied by another adult
  • 59% want to lose weight
  • Top conditions identified to be at risk for or diagnosed with: high blood pressure / hypertension (72%), high cholesterol (68%), arthritis (55%), heart disease (53%), heart attack or cardiac event (48%)

This information enables us to develop content specifically tailored to these conditions, gaining unprecedented positioning as a trusted consultant to our partners – clients, physicians and patients – to ensure their message makes the most impact at each important moment.

Let’s look at each of these points a little more closely:

  • Waiting room: Patients say the waiting room is often the most stressful part of their visit to the doctor. Reinforcing your brand message alongside easy-to-understand digital information regarding heart health, healthy living tips and personalized messages from the practice will put your brand top of mind right before patients visit with the doctor. Heart patients don’t want to hear about arthritis content. We speak the patient language.
  • Exam room: Once in the exam room, patients crave in-depth education. Interactive touchscreens bring health information to life, whether it’s through a personalized quiz, short article or a brand testimonial video. Once the doctor arrives, he’s likely to use the touchscreen to show the patient exactly what’s happening in her heart via full-color, 3D anatomical models. It’s here where your brand can provide the support and savings information to help guide discussions and, ultimately, decision-making.
  • After the visit: Because the risk factors for heart disease and stroke are directly related to lifestyle choices, continual engagement between provider, pharma company and patient is important to ensure treatment success. We know those age 45-64 (the common age range for the onset of many cardiovascular conditions) still see print as a valuable information resource,4 and including your message in brochures patients can take home and reference later will help reinforce your brand as part of the solution to living a longer, healthier life.

The scale of the cardiovascular market is driving greater demands of quality outcomes data. Providing the right education to patients and providers at the right moments will help pharma companies remove barriers to access and support long-term adherence.

 

References

  1. American Heart Association, 2015
  2. Cleveland Clinic survey, 2014
  3. ZS Associates, “AccessMonitor,” 2015 Executive Summary
  4. 2015 Two Sides North America

Linda Ruschau