Our Covid Pivot: From Patient Comms to Patient Engagement
Marteen Santerre, MaineHealth
Our Covid Pivot: From Patient Comms to Patient Engagement
April 19, 2023
4:00 pm - 4:45 pm
Marteen Santerre
This session will discuss strategies on how MaineHealth pivoted from simply communicating health information to patients, to listening, empathizing, and adapting to what our patients need and want.