Chloe Politis, Mount Sinai Health System Danny Flamberg, LiveWorld

Online Communities: The Next Must Have Social Media Tactic

STAFFORDSHIRE April 20, 2022 4:30 pm - 5:00 pm

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Chloe Politis
Danny Flamberg

Understand the impact of moderated interactions on service delivery, patient and caregiver relationships, practice growth and brand awareness or advocacy generated by a vibrant Facebook Group.

Learn how Mount Sinai achieve the following goals by creating, managing and integrating an online condition-based community:
• Highly integrated healthcare pathway to hospital services
• Connect emotionally with patients, caregivers
• Change relationship from occasional to ongoing
• Position Mount Sinai as people who care
• Increase revenue from hospital services