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Author Archive | Kathryn Ticknor Robinson

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How Advances in Market Research Help Transform the Patient Experience

For years, the DTC National Conference has showcased the best in direct-to-consumer Rx marketing. At the heart of DTC is the “Patient Experience,” essentially the sum total of each person’s unique journey from illness to treatment and, if the experience is successful, back to some kind of health or “new normal.” Companies use various metrics […]

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